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Sleepdown aims to achieve the highest possible standards in all areas of the business. If, unfortunately, you do receive goods which are not in perfect condition or you simply wish to return an item, you may do so within 30 days of receipt as long as it is unused, unwashed and in its original packaging.

We are not able to give exchanges for items but are happy to make a refund, which will go onto the card that was used to make the purchase. You should allow up to 10 working days to receive your refund once the items have been receipted back into our warehouse.